Privacy Policy

Privacy Policy - The Basics

We collect information that you provide directly to us and information about your use of the Site.

 A. Personal Information You Provide:

• Identifiers: First and Last Name, Email Address, Phone Number.

• Commercial Information: Records of products or services purchased.

• Financial Information: Payment information (e.g., credit/debit card details) is collected and processed directly by our secured payment processors (e.g., Stripe, PayPal). We do not store your full payment card details on our servers.

• Account Credentials: Password (stored in a hashed format).

B. Information Collected Automatically:

• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

• Usage Data: Information about how you use our website, products, and services, including the pages you visit and the links you click.

We use Cookies and similar tracking technologies to collect some of this data. You can control the use of cookies through your browser settings.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders for digital content.

• To create and manage your user account.

• To communicate with you, including sending you transaction confirmations, product updates, and customer support responses.

• To personalize your experience on our Site.

• To detect, prevent, and address technical issues, fraud, and security breaches.

• To comply with legal obligations and enforce our Terms of Service.

Our Legal Basis for Processing (GDPR):

• Performance of a Contract: Processing is necessary to fulfill the order and provide you with the digital content you purchased.

• Legitimate Interests: For administrative purposes, security, and improving our services.

• Consent: Where required by law, we will ask for your consent before sending marketing communications.

4. How We Share Your Information

We do not sell your personal information. We only share your data in the following limited circumstances:

• Service Providers: We share data with trusted third-party vendors who perform services on our behalf, such as payment processing, data hosting, email delivery, and customer support. These parties are bound by contractual obligations to keep your information confidential and use it only for the purposes we specify.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as a business asset.

5. International Data Transfers (GDPR)

[Choose the applicable scenario]

• If you are based in the US only: "Our Site and data processing activities are hosted and operated within the United States."

• If you use processors or have customers in the EU/UK: "Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We ensure all such transfers comply with applicable data protection laws through mechanisms like the European Commission's Standard Contractual Clauses."

6. Your Privacy Rights

You have rights regarding your personal data. To exercise any of these rights, please contact us using the details in the "Contact Us" section.

 A. GDPR Rights (for EU/UK individuals):
You have the right to access, correct, update, or request deletion of your personal information. You can also object to processing, request restriction of processing, and request data portability. Where we process your data based on consent, you can withdraw consent at any time.

 B. CCPA/CPRA Rights (for California consumers):
You have the right to:

• Know what personal information we collect, use, disclose, and sell.

• Request Deletion of your personal information.

• Correct inaccurate personal information.

• Non-Discrimination for exercising your privacy rights.

• Opt-Out of Sharing for cross-context behavioral advertising (though we do not sell or share your data for this purpose).

 C. CalOPPA Rights:
CalOPPA requires us to inform users about our data practices. This policy serves as that notice. We honor "Do Not Track" signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

We will respond to all legitimate requests within the timeframe required by applicable law.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this policy, including to fulfill legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data.

8. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information, including encryption (SSL/TLS) and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Children's Privacy

Our Site is not intended for children under the age of [16/18, choose based on your target audience and jurisdiction]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us to request deletion.